Gorilla Exterior CO (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, website (gorillaexterior.com), and SMS communications.
We collect the following types of personal information:
– Name
– Email address
– Phone number
– Physical address
– SMS consent records
– Address of service location
– Property photos (when provided for estimates)
– Project specifications
– IP address
– Browser type
– Device information
– Website usage data
We use your personal information for the following purposes:
– To provide and maintain our services
– To process and complete transactions
– To send service confirmations and updates
– To send SMS notifications about appointments, services, and promotions
– To respond to inquiries and customer service requests
– To conduct property assessments and provide estimates
– To process insurance claims
– To improve our services and customer experience
– To comply with legal obligations
When you opt-in to receive SMS messages from us:
– We will send service-related messages and promotional content
– Message frequency varies based on your service needs
– Standard message and data rates may apply
– SMS consent is not shared with third parties or affiliates for marketing purposes
– You can opt-out at any time by texting STOP to (717) 820-9642
We do not sell your personal information. We may share your information with:
– Service providers who assist in our operations
– Insurance companies (only with your explicit consent)
– Legal authorities when required by law
– Professional advisers (accountants, lawyers, etc.)
We do NOT share:
– SMS consent with third parties or affiliates for marketing purposes
– Personal information for third-party marketing purposes
– Customer information beyond what is necessary for service delivery
We implement appropriate security measures to protect your personal information, including:
– Encryption of sensitive data
– Regular security assessments
– Limited access to personal information
– Secure data storage systems
You have the right to:
– Access your personal information
– Correct inaccurate information
– Request deletion of your information
– Opt-out of marketing communications
– Withdraw SMS consent
– Request a copy of your data
For privacy-related questions or concerns, contact us at:
Email: admin@gorillaexterior.com
Phone: (717) 820-9642
Address: [Insert Business Address]
We reserve the right to update this Privacy Policy. Changes will be posted on our website with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated Policy.
California residents may have additional rights regarding their personal information. Please contact us for more information about California-specific privacy rights.
Our services are not directed to children under 13. We do not knowingly collect information from children under 13.
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